i2 Support and Maintenance

We pride ourselves on the level of support we offer, providing a specialist team who are able to help to anyone whose organization has opted for our annual support and maintenance program with technical support.

Participating customers have access to the most recent software releases, updates, technical support and product information, and the first year’s support and maintenance is offered free with the purchase of each software license.

Benefits of maintaining support:

  • Free i2 software upgrades that consist of new releases, product “plug-ins” which extend the functionality of your existing software, and maintenance releases to ensure your software runs smoothly.


  • Access to the i2 Online Forum, a unique Web site that offers user-only discussion forums to exchange ideas, tips and tricks for using i2 software, and free downloads such as case studies, sample charts and icons.


  • Dedicated technical support professionals to provide troubleshooting and guidance to customer issues over the phone, Web or e-mail.



i2 Support Desk
As part of the i2 support contract, you will have access to i2 expert technical assistance